The 2026 Mid-Autumn Festival and National Day holidays are approaching. In accordance with national statutory holiday regulations, the Mid-Autumn Festival entails a three-day break, while the National Day holiday lasts seven days. For most enterprises, this is a time for rest and family reunions; however, for manufacturing plants and export-oriented businesses, the holiday period is never simply a matter of “closing the doors.” Customer orders continue to move, shipping schedules await, container loading plans must be executed, and export documentation requires processing. We fully understand that any factory shutdown can trigger a chain reaction for clients—ranging from delayed deliveries and warehouse congestion to missed shipping windows and stockouts.
Therefore, while strictly adhering to national holiday regulations, we have implemented a coordinated scheduling strategy: sales staff take the holiday off, production staff utilize a staggered schedule with compensatory time off, key positions remain staffed, and container loading and documentation processing continue without interruption. Rather than a blanket shutdown or mandatory overtime for everyone, we employ scientific scheduling and advance planning to safeguard our employees’ statutory right to rest while ensuring that customer orders proceed smoothly throughout the holiday period. Below are the specific arrangements for the 2026 Mid-Autumn Festival and National Day holidays, along with the professional attitude and service commitment we wish to convey to every client.
I. Holiday Arrangements: Compliance and Balanced Coordination
In accordance with national regulations, the 2026 Mid-Autumn Festival holiday is three days long, and the National Day holiday is seven days long. Our factory strictly follows these statutory arrangements; we never infringe upon employees’ statutory rest time, nor do we force the entire workforce to work overtime under the pretext of “industry-specific requirements.”
However, products such as logistics carts, roll containers, and metal handling containers are typically project-based and order-driven, with many clients relying on specific container loading schedules and shipping deadlines. A complete halt to production, loading, and order processing during the holiday could expose clients to the risk of missed delivery deadlines. Consequently, we have implemented a staggered scheduling arrangement for production personnel within the statutory framework: the production team is divided into three groups. One group remains on duty to maintain production during the holiday, while the other two groups take compensatory time off. The group on duty receives overtime pay in accordance with statutory standards, and the groups taking compensatory time off are scheduled for make-up leave after the holiday, ensuring that no employee loses out on rest time or income. The core logic behind this arrangement is not to have everyone working without a break or everyone resting at the same time; rather, it is to ensure that those due for a break can rest undisturbed, those required for production can work overtime in compliance with regulations, and customer orders remain unaffected.
II. Production Arrangements: Three-Group Rotation (One Group On-Duty, Two Groups Off-Duty)
Production is the foundation of order fulfillment. During the holiday, we will neither bring the production lines to a complete standstill nor subject all workers to excessive overtime. Our approach is as follows:
First, order review and material preparation are completed prior to the holiday. One week before the break, the production planning department confirms schedules for all pending orders and verifies the availability of raw materials, casters, bearings, coatings, and packaging materials. For orders scheduled for production during the holiday, materials are delivered to the production line in advance to prevent work stoppages caused by shortages.
Second, a three-group rotation system is implemented. We divide the production team into Groups A, B, and C. During the Mid-Autumn Festival and National Day holidays, one group remains on duty each day while the other two take time off. The on-duty group handles the production of critical orders, prepares stock for container loading, and responds to urgent, unscheduled orders. Groups taking time off will make up their leave according to the schedule after the holiday, ensuring no reduction in total rest time. Thorough handovers—covering blueprints, process requirements, quality standards, and schedule milestones—are completed between groups beforehand to ensure consistency in standards and quality, regardless of personnel changes.
Third, dedicated personnel ensure the integrity of critical processes. Staff are assigned to key operations such as welding, coating, final assembly, and quality inspection during the holiday. The welding group ensures the quality of load-bearing welds; the coating line team guarantees coating adhesion and film thickness control; the assembly group ensures the functionality of casters, folding mechanisms, and push-pull devices; and the quality inspection group verifies dimensions, load capacity, and appearance for every batch produced. We do not compromise on quality standards due to the holiday.
Fourth, equipment maintenance and safety inspections are conducted. During the holiday, the equipment department utilizes production intervals to perform routine maintenance on laser cutting machines, bending machines, welding robots, coating lines, and curing ovens. Safety officers conduct daily inspections of the workshop, warehouse, and container loading areas to ensure safety regarding electricity, gas, fire prevention, and operations. Safety is our bottom line, and the holiday is no exception.
III. Sales Staff on Holiday, Service Remains Active: Client Liaison Mechanism
We have a clear policy: all sales personnel take time off during statutory holidays. This respects the sales team’s hard work throughout the year and aligns with the spirit of statutory holidays.
However, sales staff being on holiday does not mean clients are left without support. We have established a holiday duty mechanism staffed by personnel from production, documentation, logistics, quality control, and customer service departments, ensuring that every client need is addressed during the break.
pre-holiday handover
Before the holiday begins, each salesperson fully hands over the status of their client orders—including delivery milestones, container loading schedules, documentation progress, pending items, and emergency contacts—to the duty team. Clients do not need to repeatedly explain the background; duty staff can take over seamlessly.
unified service channels
During the holiday, clients can reach out via the company’s general email, online customer service, the duty hotline, or Enterprise WeChat messages. Duty staff respond during working hours, and urgent matters can trigger an expedited process. We ensure clients never face a situation where “no one is in charge” simply because the salesperson is away.
proactive progress updates
For orders with container loading or production scheduled during the holiday, the duty team proactively updates clients on progress—such as dates for production, quality inspection, container loading, and document submission. Clients do not need to repeatedly follow up; information is provided proactively.
seamless post-holiday transition
On their first day back, salespeople immediately resume responsibility for their clients, reviewing progress made during the holiday and confirming next steps. Clients experience no service gaps and do not need to repeat information due to the change in personnel.
IV. Container Loading and Export Documentation: Operations Continue as Usual During the Holiday
For export clients, container loading and documentation are the most critical aspects during the holiday period. Shipping schedules, customs declarations, and clients’ warehouse receiving plans do not wait for holidays. We have made specific arrangements to address this:
Container loading plans proceed as scheduled:During the holiday, warehouse staff, forklift operators, loading crews, and loading supervisors will remain on duty according to the plan. Confirmed loading dates will not be cancelled or postponed due to the holiday. We will take photos and videos during the loading process to document product quantities, packaging conditions, cargo securing, and container sealing, promptly sharing these with the client. We can also arrange for live video monitoring of the loading process if the client requires it.
Export documentation and coordination continue: Dedicated documentation staff will be on duty to prepare export documents such as commercial invoices, packing lists, customs declarations, certificates of origin, bills of lading (for confirmation), and insurance policies. Designated personnel will handle coordination with freight forwarders, customs brokers, and shipping lines to ensure timely document submission, smooth customs clearance, and prompt confirmation of bills of lading. For documents requiring client confirmation, staff will send them in advance, allowing ample time for review to prevent shipping delays caused by holiday communication lags.
Logistics tracking remains uninterrupted: Staff on duty will track the status of loaded cargo—including port entry, customs declaration, clearance, and vessel departure—communicating promptly with freight forwarders and providing updates to clients regarding any issues. Clients do not need to monitor logistics information themselves during the holiday; we will proactively keep them informed of key milestones.
V. Employee Compensation and Care: Double/Triple Pay and Compensatory Time Off
We believe that a factory’s professionalism is reflected not only in its delivery to customers but also in its respect for employees. For employees working during the holidays, we strictly adhere to national laws regarding overtime pay:
– Triple pay for work on statutory holidays;
– Double pay or compensatory time off for work on scheduled rest days;
– Reasonable scheduling of make-up rest for employees on compensatory leave rotations to ensure no reduction in total rest time.
Additionally, we provide meals, holiday benefits, and necessary rest arrangements for employees on duty during the holidays. Workshops and warehouses are equipped with facilities for heat relief or warmth to ensure a safe and comfortable working environment. We do not substitute “dedication” for “regulatory compliance,” nor do we use “compensatory time off” to replace “overtime pay.” When employees have peace of mind, production remains stable; when production is stable, customers can rest assured.
VI. Quality and Safety: No Compromise on Standards During Holidays
A lapse in quality control and complacency regarding safety are the most common issues during holiday production. We have clear requirements to address this:
Quality: Every batch of products manufactured during the holiday undergoes the same rigorous checks: first-article inspection, in-process inspections, and full inspection of finished goods. Welding seams are ground smooth, coating thickness is measured, casters are adjusted, and folding mechanisms undergo repeated testing. Quality inspection records are fully maintained and available for customer review at any time. We never skip inspection steps in a rush to meet holiday production schedules.
Safety: Safety officers conduct daily inspections of workshops and warehouses during the holiday, checking equipment status, electrical safety, fire exits, and hazardous material storage. Warning signs are placed in container loading areas, and traffic flows for forklifts and personnel are separated. All on-duty staff must wear personal protective equipment (PPE) and strictly follow operating procedures. Safety is the surest path home and represents our fundamental responsibility to both our employees and our customers.
VII. Recommendations for Customers: Plan Ahead for a Worry-Free Holiday
To ensure your orders proceed smoothly during the upcoming double-holiday period, we recommend the following:
- Confirm orders in advance: If your orders require production or container loading during the holiday, please confirm specifications, quantities, and delivery dates as early as possible so we can prepare materials and schedule production in advance.
- Confirm packaging and documentation details early: This includes shipping marks, labels, packing requirements, invoice details, and consignee information; confirming these details beforehand helps avoid repeated revisions during the holiday that could delay customs clearance.
- Schedule inspections in advance: If your orders require third-party or customer inspections, please book appointments early so we can coordinate the timing and personnel.
- Coordinate container loading dates in advance: If you plan to load containers during the holiday, please confirm the date, container type, and loading requirements with our on-duty team beforehand.
- Keep emergency contact information handy: Before the holiday begins, we will provide every customer with contact details for the on-duty team and emergency communication channels; please keep this information safe for future reference.
VIII. Conclusion: Professionalism Means Anticipating and Managing Every Detail for the Client
Holiday scheduling may appear to be a minor internal administrative matter, but it actually reflects a factory’s level of professionalism and its sense of responsibility toward clients. A truly professional factory does not simply notify clients at the last minute—”We are on holiday; we’ll deal with this later”—but instead plans ahead, communicates proactively, and coordinates staffing. This ensures that clients can continue to advance orders, load containers, and process shipments smoothly, even during the holiday period.
For the 2026 Mid-Autumn Festival and National Day, we make this pledge: sales staff will enjoy their well-deserved break, production staff will have compliant schedule adjustments, key positions will be staffed, container loading plans will proceed as scheduled, export documentation will be handled, and quality and safety standards will remain uncompromised. You need not disrupt your plans due to our holiday, nor worry about being unable to reach us. We are committed to ensuring your peace of mind during the holiday through advance planning and professional service.
Thank you for your continued trust and support. As the dual festivals approach, we wish you and your family a joyful Mid-Autumn reunion and a peaceful, healthy National Day. After the holiday, we will return with renewed energy to continue providing you with high-quality products and services. Should you have any order or container loading needs during the holiday, please feel free to contact our duty team. We are always here for you.
